Shipping policy

Shipping Policy

Order Processing

Orders are typically processed and shipped within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods

Unless otherwise requested, all orders are shipped via USPS Ground Advantage.

At our discretion, orders may be upgraded to USPS Priority Mail, UPS, or another carrier at no additional cost to the customer.

If you require expedited shipping, signature confirmation, insurance, or a specific carrier, please contact us before placing your order or select an upgraded shipping option at checkout, if available. Additional shipping services and related fees are the responsibility of the customer. Orders will be shipped via our standard shipping method unless alternate arrangements are requested and paid for prior to shipment.

Delivery Estimates

Estimated delivery times are provided by the carrier and are not guaranteed.

Typical transit times:

USPS Ground Advantage: 2-5 business days
USPS Priority Mail: 1-3 business days
UPS Ground: Varies by destination

Actual delivery times may vary due to weather, carrier delays, holidays, or circumstances beyond our control.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Orders returned due to an incorrect or undeliverable address may be subject to additional shipping charges before being reshipped.

Lost, Delayed, or Stolen Packages

Once a package has been accepted by the carrier and tracking information has been provided, delivery is the responsibility of the shipping carrier.

If a package is marked as delivered but cannot be located, customers should first contact their local post office or carrier.

XplrsAttic is not responsible for packages lost, delayed, stolen, or misdelivered by the carrier after acceptance into the carrier's network.

Damaged Shipments

Please inspect your order upon delivery. If your order arrives damaged, contact us within 7 days of delivery and include photographs of:

The damaged item
The shipping package
Any visible damage to the packaging

We will work with you to resolve the issue as quickly as possible.

International Shipping

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country.

Shipping transit times for international orders may vary based on destination and customs processing.

Compatibility Notice

XplrsAttic is not responsible for compatibility issues resulting from customer measurement errors or failure to review product dimensions prior to purchase. Customers are responsible for verifying dimensions and fitment before ordering.